Privacy Policy

Last updated: October 15, 2026

AIG Innovation Shop respects your privacy. This policy explains how we collect, use, share, and protect information when you visit aiginnovationshop.com or place an order.

1. Who We Are

“AIG Innovation Shop,” “we,” “us,” and “our” refer to the business operating this website.

For privacy questions or requests, use the contact form on our website. For sales inquiries, email support@aiginnovationshop.com.

2. Information We Collect

Depending on how you use the website, we may collect:

• Contact and order information: name, email address, phone number, billing address, delivery address, and order details.
• Payment information: payment details are handled by the payment provider used at checkout. We may receive payment status and transaction references, but do not intend to store full payment card numbers or security codes.
• Customer communications: information you provide when you contact us about an order, product, return, or other question.
• Website and device information: IP address, browser and device details, pages viewed, and how you interact with the website.
• Location and currency information: approximate location information, such as a location inferred from your IP address, may be used to display relevant currency or regional settings. This does not necessarily identify your precise location.
• Cookie and preference information: information stored by cookies or similar technologies, such as cart contents and site preferences.

Please do not send us passwords, full payment card numbers, security codes, or one-time verification codes.

3. How We Use Information

We may use information to:

• Process and deliver orders and payments.
• Provide order updates and customer support.
• Handle returns, refunds, and other order issues.
• Maintain your shopping cart and remember relevant site preferences.
• Display currency or regional settings suited to your visit.
• Operate, protect, and improve the website.
• Detect fraud, misuse, or security issues.
• Meet legal, tax, accounting, and record-keeping requirements.
• Send promotional messages where permitted and, when required, with your consent.

You can unsubscribe from marketing emails using the link in the message. Unsubscribing from marketing does not stop essential order or service communications.

4. Cookies and Similar Technologies

The website may use cookies or similar technologies to keep the site working, remember your cart and preferences, understand site usage, and—if enabled—support analytics or advertising.

You can manage cookies through your browser settings. Where applicable law requires consent for non-essential cookies, you can use the website’s cookie settings or consent banner to make or change your choice. Blocking some cookies may affect site features such as the shopping cart.

5. How We Share Information

We may share relevant information with service providers that help us operate the shop, such as:

• Payment processors
• Delivery and fulfillment providers
• Website hosting and technical support providers
• Customer support, analytics, or security providers, if used

These providers may use information only as needed to provide services to us and as allowed by law.

We may also disclose information when required by law, to protect people or the website, to address fraud or security issues, or in connection with a business transfer. We do not sell personal information for money. If the website uses advertising or analytics technologies that are considered “sharing” or targeted advertising under a privacy law, we will provide any legally required choices and disclosures.

6. International Processing

Our service providers may process information in countries other than the country where you live. Privacy protections may differ between countries. Where required, we use appropriate safeguards for international transfers.

7. How Long We Keep Information

We keep personal information only for as long as reasonably needed for the purposes described in this policy, including completing orders, providing support, maintaining business and tax records, resolving disputes, and meeting legal obligations. Retention periods depend on the type of information and the reason we collected it. When information is no longer needed, we take steps to delete or securely dispose of it.

8. How We Protect Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure.

9. Your Privacy Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also be able to object to or limit certain processing, withdraw consent, or complain to your local privacy regulator.

To make a request, contact us through the website’s contact form and select or mention Privacy Request. We may ask for information needed to verify your identity and will respond as required by applicable law. Some information may need to be retained to complete an order or meet legal obligations.

10. Children’s Privacy

The website is intended for people who can legally make purchases where they live. We do not knowingly seek to collect personal information from children where parental consent is required. If you believe a child has provided personal information improperly, contact us so we can review the request.

11. Third-Party Websites

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

12. Changes to This Policy

We may update this policy as our practices or legal requirements change. We’ll post the updated version here and revise the “Last updated” date. Changes apply from the date they are posted.

13. Contact Us

For privacy questions or requests, use the contact form at aiginnovationshop.com. For sales inquiries, email support@aiginnovationshop.com , sales@aiginnovationshop.com